top of page
Dotted Background

Frequently Asked Questions

Are these beads safe for my baby?

What is your return policy?

When will my order be dispatched?

Heading 1

Dotted Background

All the beads are 100% baby friendly, made from food grade silicone and unfinished beech wood.

All the beads come from certified suppliers.
 

But I also recommend the following:
• Do not stretch the clip as it may brake the cord and loose the beads
• Never leave your baby unattended in the cot with the dummy clip on and while chewing the teething ring
• In case of breaking, make sure your baby doesn’t put any beads into the mouth

 

I am happy to be contacted within 14 days of receiving your order. I will always try and find the best solution for both of us.


-In case of breaking in the first 14 days, I will ask you to send the parts back to me. For this I am going to provide a FREE return label.

Once I've received them back, a full refund will be processed immediately.

-In case you are not 100% satisfied with your order, please get in touch with me via email. I will get back to you within 24 hours.

Return postal fee is payable by  buyer and it is not refundable.

Thank you for your understanding

All  handmade products can take 3-5 working days* to be dispatched. 

Please be aware, that upgrading the shipping for 1st Class service, will not speed up the dispatch process.

 

The Cosy Dummy Blankey is ready to be dispatched on next working day.

If you wish your order to be dispatched quicker, you can always contact me and I will try my best.

 * working days are MON-FRI, weekend excluded

bottom of page